1

Enquiry

On Working Day from 10AM to 5PM

2

Application for verification of residence/ Domicile

On Working Day from 10AM to 5PM

3

Street Light Complaints

On Working Day from 10AM to 5PM

4

Repair of Street Light Points

Within Seven Days

5

New Street Light Points

Within One Month after the approval of the house.

6

No Objection Certificate for Water Supply and Electrical Connection.

Within three days after the Completion of the new Building.

7

Reservation of Rehan Basera.

10 Days before the function.

8

Marriage Registration
(a) Up to 30 days
(b) Up to 90 days
(c) After 90 days up to one year
(d) After one year with order of Executive Magistrate
(e) Issue of Marriage Certificate

Marriage Registration
(a) Up to 30 days
(b) Up to 90 days
(c) After 90 days up to one year
(d) After one year with order of Executive Magistrate
(e) Issue of Marriage Certificate

9

Repair of Hand pumps

Within Seven Days after the receipt of Complaint.

10

Repair of road/Path ( In Emergency work)

Within Seven Days.

11

Water Connection/ Billing

Water Supply System maintained by the IPH Department

12

General Information Regarding House Tax
(a) Nagar Panchayat Gagret is charging house tax@ 12.5% sssof annual ratable value of all the buildings in the Municipal Area.
(b) Annual ratable value is determined and finalized after service of proposed assessment notice to the individual owners / occupiers.
(c) Every objection against assessment or amendment of assessment is heard after affording reasonable opportunities of being heard.

13

Billing House Tax
(a) Issue of Bill
(b) Deposit of Bill
(c) Mode of Payment

Yearly.
Within 15 Days.
In cash and by Cheque. 10 % rebate if bill paid within 15 Days.(2019-2020)

14

Sanitation & Solid Waste Management
(a) Complaint Regarding Sanitation /Cleaning of Roads and Public places
(b) Collection and Removal ofGarbage.
(c) Collection and Removal of Garbage on receipt of Non Lifting.
(d) Removal of carcass

Complaints entertained regularly on Working Daily
Regularly
Being lifted Regularly
Receiving intimation regarding carcass
Action taken within 12 Hours.

15

Complaints
(a) Lodging of complaint
(b) Attending / disposal of complaint

Telephone no. 241310
Within 24 Hours.

16

Sewerage Connection/ Complaints Management

N.A.

17

Death & Birth Registration
(a) Registration from 1to 21 days after birth / death.
(b) Registration from 21 to 30
(c) Registration from 1 month to one year Birth/ Death
(d) After One Year
(e) Issue of Birth/Death Certificate

10 AM to 5 PM on any working days
Late fee Rs. 5/- on any working day
After Order by CMO Una.
With Order of Executive Magistrate.
Within Three Days

18

Building Plans
(a) Availability of application form
(b) Submission of Building Plans
(c) Deposit of Fee/ Other Charges.
(d) Communication Deficiencies
(e) Final Disposal of building plans if complete in all respect.

Building Plan approved online & Fee charged as per Town & Countary Planning Rules

19

Issued by Health & Family Welfare Department.

20

Public Authority under the Right to Information Act 2005.
(a) Public Information Officer.
(b) Assistant Public Information Officer.
(c) Appellant Authority.

Secretary Nagar Panchayat Gagret.
Junior Engineer NP Gagret.
Sub Divisional Officer (C) Amb.